HushhbaeZZZ | Shipping Policy
At HushhbaeZZZ, we know that preparing for a new arrival involves a lot of planning. We are committed to getting your nursery furniture to you safely, quickly, and without the stress.
1. Order Processing & Transport
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Delivery Timeline: Most orders are delivered within 10 days of your purchase.
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Quality First: Every order undergoes a rigorous verification and quality check. This processing and packaging phase typically takes 4–5 business days.
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Holiday & Urgent Orders: Orders placed during holidays will be processed within 3 days. If you have an urgent need for your recliner, please email us at hello@hushhbaezzz.com, and we will do our best to prioritize your shipment.
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Transparency: If any delays occur (such as warehouse intake delays or logistics interruptions), we will notify you immediately via email.
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Our Partners: We primarily partner with FedEx to ensure reliable delivery. While we do not currently support requests for specific designated carriers, we monitor every shipment until it reaches your door.
2. Shipping Zones & Costs
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Primary Market: We currently focus exclusively on the Contiguous United States.
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Free Shipping: We are proud to offer Free Shipping on all orders within our US service area. No hidden fees, just comfort delivered.
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Special Circumstances: In the rare event that a location is unreachable or shipping costs are prohibitive, we will contact you via email to discuss options or assist with a full cancellation.
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Tax: Sales tax is not applicable to your order on this website.
3. Updating Your Order
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Before Shipment: If you need to change your delivery address or wish to cancel/change your item before it has left our warehouse, contact us at hello@hushhbaezzz.com. We will update your details or cancel the order per your request.
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In Transit: If you need to change your address while the item is already on its way, please contact us immediately. We will attempt to coordinate with FedEx; however, address redirects are not guaranteed and will incur a $19.50 rerouting fee.
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After Delivery: We cannot update or change addresses for orders that have already been marked as delivered.
Pro-Tip: We highly recommend double-checking your shipping address at checkout to ensure your "ZZZs" arrive at the right home!
4. Lost in Transit (Never Arrived)
If your package is lost during transportation, don't worry. We take full responsibility for ensuring you receive what you paid for.
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We will communicate directly with the logistics company to investigate.
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Once a package is confirmed lost, we will reissue a brand-new, intact product to you at no additional cost.
